DADAXPRESS ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers, sellers, and visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, marketplace services, and related features (collectively referred to as the "Services").

By using DADAXPRESS Services, you acknowledge and agree to the practices described in this Privacy Policy.

If you have any questions regarding your privacy or how we handle your information, please contact us at:

Email:
privacy@dadaxpress.com

Summary of Key Points

What personal information do we collect?

We collect information that you provide when you:

• Create a customer account.
• Create a seller account.
• Purchase products.
• Create an online store.
• Upload products.
• Contact customer support.
• Participate in marketplace activities.

This information may include your name, phone number, email address, address, account information, business details, and transaction information.

Do we collect sensitive personal information?

DADAXPRESS does not intentionally collect sensitive personal information unless required by law or voluntarily provided by users for specific services.

Why do we process your information?

We use your information to:

• Provide and operate our marketplace.
• Manage customer and seller accounts.
• Process orders and payments.
• Connect buyers with sellers.
• Provide customer support.
• Improve our services.
• Prevent fraud and abuse.
• Maintain marketplace security.
• Communicate important updates.

Who do we share information with?

We may share information with trusted parties when necessary, including:

• Sellers involved in fulfilling customer orders.
• Payment providers.
• Shipping providers.
• Service providers supporting our platform.
• Legal authorities when required.

We do not sell your personal information to third parties.

1. Information We Collect

Personal Information You Provide

When you use DADAXPRESS, you may provide personal information including:

Customer Information

• Full name.
• Email address.
• Phone number.
• Delivery address.
• Billing information.
• Account credentials.
• Order history.
• Reviews and ratings.
• Customer support communications.

Seller Information

Sellers may provide additional information including:

• Business name.
• Store information.
• Product information.
• Business contact details.
• Payment details.
• Seller profile information.
• Documents required for marketplace verification.

Payment Information

When you make purchases or subscribe to seller packages, payment information may be processed through authorized payment providers.

DADAXPRESS does not directly store complete payment card information unless required for secure transaction processing.

Automatically Collected Information

When you access DADAXPRESS, we may automatically collect certain technical information, including:

• IP address.
• Browser type.
• Device information.
• Operating system.
• Language preferences.
• Pages visited.
• Usage activity.
• Referral sources.
• Date and time of access.

This information helps us:

• Maintain platform security.
• Improve website performance.
• Analyze marketplace usage.
• Detect suspicious activity.

Cookies and Similar Technologies

DADAXPRESS uses cookies and similar technologies to improve your experience.

Cookies may help us:

• Remember account preferences.
• Keep users logged in.
• Improve website functionality.
• Analyze website performance.
• Provide relevant content.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features.

2. How We Use Your Information

DADAXPRESS processes your information for the following purposes:

Providing Marketplace Services

We use information to:

• Create and manage user accounts.
• Allow sellers to operate online stores.
• Process customer orders.
• Connect buyers and sellers.
• Provide marketplace features.

Processing Transactions

We use information to:

• Complete purchases.
• Process payments.
• Manage seller subscriptions.
• Provide order updates.
• Handle refunds and exchanges.

Customer & Seller Communication

We may use your information to:

• Respond to support requests.
• Send order notifications.
• Provide account updates.
• Communicate marketplace announcements.
• Contact sellers regarding customer orders.

Security & Fraud Prevention

We process information to:

• Protect user accounts.
• Detect fraudulent activity.
• Prevent misuse of the marketplace.
• Maintain platform security.

Improving DADAXPRESS

We analyze usage information to:

• Improve website features.
• Enhance user experience.
• Develop new marketplace services.
• Understand customer and seller needs.

3. Sharing Your Personal Information

DADAXPRESS may share information only when necessary to provide and improve our Services.

Sellers

When customers place an order, certain information may be shared with the seller, such as:

• Customer name.
• Delivery details.
• Order information.
• Contact details necessary for fulfillment.

This allows sellers to process and deliver customer orders.

Service Providers

We may share information with trusted service providers that assist with:

• Payment processing.
• Shipping and delivery.
• Hosting services.
• Website security.
• Analytics.
• Customer support systems.

These providers are required to handle information securely.

Legal Requirements

We may disclose information when required by:

• Applicable laws.
• Government authorities.
• Legal requests.
• Fraud investigations.

4. Third-Party Websites & Services

DADAXPRESS may include links, integrations, or services provided by third parties.

Examples may include:

• Payment providers.
• Social media platforms.
• Shipping services.
• Analytics providers.

DADAXPRESS is not responsible for the privacy practices of third-party websites or services.

Users should review the privacy policies of third-party services before providing personal information.

5. Data Security

DADAXPRESS implements reasonable technical and organizational measures designed to protect personal information.

Security measures may include:

• Secure connections.
• Account protection features.
• Access controls.
• Monitoring systems.
• Security updates.

However, no online platform can guarantee complete security. Users should protect their account credentials and avoid sharing passwords with others.

6. Data Retention

DADAXPRESS retains personal information only for as long as necessary to provide our services, maintain user accounts, comply with legal obligations, resolve disputes, enforce agreements, and protect our marketplace.

The retention period may vary depending on:

• The type of information collected.
• The purpose for processing the information.
• Legal and regulatory requirements.
• Business and security needs.

When information is no longer required, we may securely delete, anonymize, or archive it according to applicable laws and internal procedures.

7. Account Information & User Rights

Users have control over their personal information and may request to:

• Access their personal information.
• Update inaccurate account details.
• Correct personal information.
• Request deletion of their account and personal data where applicable.
• Withdraw consent for certain processing activities.

To request changes or deletion of your information, please contact:

Email: privacy@dadaxpress.com

Please note that certain information may need to be retained for legal, security, accounting, fraud prevention, or transaction record purposes.

8. Seller & Customer Account Responsibilities

Users are responsible for maintaining the confidentiality of their account information, including passwords and login credentials.

Customers and sellers must:

• Provide accurate account information.
• Protect their login credentials.
• Immediately notify DADAXPRESS of unauthorized account access.
• Avoid sharing account access with unauthorized individuals.

DADAXPRESS is not responsible for losses resulting from users sharing their account credentials or failing to protect their accounts.

9. Reviews, Ratings & User Content

DADAXPRESS allows users to submit reviews, ratings, comments, product questions, and other content.

By submitting content through our platform, you understand that:

• Your submitted content may be visible to other users.
• Your username, profile information, or store information may appear alongside your content.
• Content must comply with DADAXPRESS policies and applicable laws.

DADAXPRESS reserves the right to remove content that:

• Violates marketplace rules.
• Contains fraudulent information.
• Includes offensive, illegal, or misleading material.
• Harms other users or sellers.

10. Marketing Communications

DADAXPRESS may use your information to send important communications related to:

• Orders.
• Account activity.
• Seller updates.
• Security notifications.
• Marketplace announcements.
• Promotional offers (where permitted).

Users may unsubscribe from promotional communications at any time by following the unsubscribe instructions or contacting us.

Please note that transactional and security-related messages may continue because they are necessary for operating your account.

11. Children's Privacy

DADAXPRESS services are intended for users who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that personal information has been collected from a minor without proper authorization, we will take reasonable steps to delete such information.

If you believe that a minor has provided personal information to us, please contact:

Email: privacy@dadaxpress.com

12. Cookies & Tracking Technologies

DADAXPRESS uses cookies and similar technologies to improve platform functionality and user experience.

Cookies may be used for:

• User authentication.
• Remembering preferences.
• Shopping cart functionality.
• Website analytics.
• Security monitoring.
• Improving marketplace performance.

Users may control or disable cookies through their browser settings. However, disabling cookies may affect certain features of the platform.

13. International Data Processing

DADAXPRESS operates a marketplace platform that may use service providers located in different countries.

By using our Services, you acknowledge that your information may be processed and stored by trusted providers necessary to operate our platform, including hosting providers, payment processors, analytics providers, and security services.

We take reasonable steps to ensure that your information receives appropriate protection.

14. Changes to This Privacy Policy

DADAXPRESS may update this Privacy Policy from time to time to reflect:

• Changes in our services.
• Improvements to our privacy practices.
• Legal or regulatory requirements.

When changes are made, the updated version will be posted on this page with the revised date.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

DADAXPRESS Privacy Team

Email:
privacy@dadaxpress.com

Website:
https://www.dadaxpress.com